The Miss Utility notification center is the approved one-call notification center for Miss Utility, (Western Shore Maryland and the District of Columbia), and Delmarva 811 (Eastern Shore Maryland & Delaware). Our purpose is to prevent damage to underground infrastructure by providing one-call services in those areas. We also develop educational programs and outreach intended to foster a sense of shared responsibility for the protection of underground facilities during excavation and demolition.

Online Dashboards

This new feature shows you detailed ticketing statistics from across the state in a convenient interactive format.


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Internet Ticketing ITIC

ITIC is a web-based ticketing software that streamlines the notification process. Users save time with simple navigational tools, interactive mapping using Google Map and satellite imagery, auto-fill data fields, and much more. We also have a simplified version for homeowners called ITIC Lite.

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Explore ITICnxt

An innovative new way to process tickets online.

Miss Utility offers training, resources and demos.

Explore ITICnxt

Find a Ticket or File A Dispute/Discrepancy

Search & Status

Search and Status is an easy to use tool that helps users find processed tickets by entering a ticket number, using search criteria to find a ticket or using the Search and Status map.

The displayed ticket includes the Ticket Check ‘status’ by scrolling down the ticket to the MEMBERS NOTIFED section. A full list of time stamped status’ are available when ‘STATUS HISTORY’ is clicked. From the MEMBERS NOTIFIED section, Discrepancy and Dispute notices can be processed on a valid ticket.

Select the Search and Status service area below.

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