The Miss Utility notification center is the approved one-call notification center for Miss Utility, (Western Shore Maryland and the District of Columbia), and Miss Utility of Delmarva (Eastern Shore Maryland & Delaware). Our purpose is to prevent damage to underground infrastructure by providing one-call services in those areas. We also develop educational programs and outreach intended to foster a sense of shared responsibility for the protection of underground facilities during excavation and demolition.
Submit a locate request
Internet Ticketing ITIC
ITIC is a web-based ticketing software that streamlines the notification process. Users save time with simple navigational tools, interactive mapping using Google Map and satellite imagery, auto-fill data fields, and much more. We also have a simplified version for homeowners called ITIC Lite.
- In Maryland, contact Miss Utility no sooner than 3 business days but no later than 12 business days ahead of planned excavation or demolition.
- In D.C., contact Miss Utility at least 96 hours but no more than 10 days ahead of planned excavation or demolition.
- In Delaware, contact Miss Utility not less than 2 working days, but no more than 10 working days ahead of planned excavation or demolition.
An innovative new way to process tickets online.
Miss Utility offers training, resources and demos.
Find a Ticket or File A Dispute/Discrepancy
Search & Status
Search and Status is an easy to use tool that helps users find processed tickets by entering a ticket number, using search criteria to find a ticket or using the Search and Status map.
The displayed ticket includes the Ticket Check ‘status’ by scrolling down the ticket to the MEMBERS NOTIFED section. A full list of time stamped status’ are available when ‘STATUS HISTORY’ is clicked. From the MEMBERS NOTIFIED section, Discrepancy and Dispute notices can be processed on a valid ticket.
Select the Search and Status service area below.