ITIC Terms & Conditions | ITICnxt Training Video

Internet Ticketing

ITIC is a real-time interactive tool for professional excavators. Enter regular notice locate requests and updates live with the Miss Utility call center.

New to ITIC? Select your region and follow the login prompts. We will quickly email your password confirmation to you. You will need your caller id number account (not a telephone number) to register for a password.

Note: If you do not yet have a caller id number account you will need to contact the Miss Utility Call Center at 1-800-257-7777 prior to registering for a password.

To begin filing an online locate request, please select your region:

Western Shore Maryland & Washington DC

Western Shore Maryland
Eastern Shore Maryland

Eastern Shore Maryland & DelawareEastern Shore & Delaware ITICnxt Manual

Search & Status

Search and Status is an easy-to-use online tool that helps excavators and owner-members quickly find ticket and positive response information. With a few clicks, users can search the history or status of a ticket. You can also find specific tickets by narrowing your search criteria.Note: For ticket status codes, please select your state from the navigation above.

Search and Status is an easy to use tool that helps users find processed tickets by entering a ticket number, using search criteria to find a ticket or using the Search and Status map.

The displayed ticket includes the Ticket Check ‘status’ by scrolling down the ticket to the MEMBERS NOTIFED section. A full list of time stamped status’ are available when ‘STATUS HISTORY’ is clicked. From the MEMBERS NOTIFIED section, Discrepancy and Dispute notices can be processed on a valid ticket.

Click on, FIND A TICKET to select the Search and Status service area