The Miss Utility notification center is the approved one-call notification center for Miss Utility, (Western Shore Maryland and the District of Columbia), and Delmarva 811 (Eastern Shore Maryland & Delaware). Our purpose is to prevent damage to underground infrastructure by providing one-call services in those areas. We also develop educational programs and outreach intended to foster a sense of shared responsibility for the protection of underground facilities during excavation and demolition.
Online Dashboards
This new feature shows you detailed ticketing statistics from across the state in a convenient interactive format.
Submit a locate request
Internet Ticketing ITIC
ITIC is a web-based ticketing software that streamlines the notification process. Users save time with simple navigational tools, interactive mapping using Google Map and satellite imagery, auto-fill data fields, and much more. We also have a simplified version for homeowners called ITIC Lite.
- In Maryland, contact Miss Utility no sooner than 3 business days but no later than 12 business days ahead of planned excavation or demolition.
- In D.C., contact Miss Utility at least 96 hours but no more than 10 days ahead of planned excavation or demolition.
- In Delaware, contact Delmarva 811 not less than 2 working days, but no more than 10 working days ahead of planned excavation or demolition.
ITIC Lite for Homeowners
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ITIC Pro for Industry Professionals
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Explore ITICnxt
An innovative new way to process tickets online.
Miss Utility offers training, resources and demos.
Find a Ticket or File A Dispute/Discrepancy
Search & Status
Search and Status is an easy to use tool that helps users find processed tickets by entering a ticket number, using search criteria to find a ticket or using the Search and Status map.
The displayed ticket includes the Ticket Check ‘status’ by scrolling down the ticket to the MEMBERS NOTIFED section. A full list of time stamped status’ are available when ‘STATUS HISTORY’ is clicked. From the MEMBERS NOTIFIED section, Discrepancy and Dispute notices can be processed on a valid ticket.
Select the Search and Status service area below.
