Tag: Call Center Closings

Emancipation Day

Emancipation Day is an observed holiday in Washington DC.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

For Washington DC, all other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

Delaware and Maryland ticket processing is NOT affected by the holiday.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

Lincoln’s Birthday

Lincoln’s Birthday is an observed holiday in Maryland.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

For Maryland, all other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

Delaware and Washington DC ticket processing is NOT affected by the holiday.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

Veteran’s Day

Veteran’s Day is an observed holiday in Delaware, Maryland, and Washington DC.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

All other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

New Years Eve Observed

New Year’s Eve is an observed holiday in Delaware.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

For Delaware, all other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

Maryland and Washington DC ticket processing is NOT affected by the holiday.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

Christmas Day Observed

Christmas Day is an observed holiday in Delaware, Maryland, and Washington DC.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

All other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

Day after Thanksgiving

The day after Thanksgiving is an observed holiday in Maryland & Delaware.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

For Maryland & Delaware, all other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

Washington DC ticket processing is NOT affected by the holiday.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

Thanksgiving Day

Thanksgiving Day is an observed holiday in Delaware, Maryland, and Washington DC.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

All other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

Columbus Day

Columbus Day is an observed holiday in Delaware, Maryland, and Washington DC.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

All other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

Labor Day

Labor Day is an observed holiday in Delaware, Maryland, and Washington DC.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

All other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

Memorial Day

Memorial Day is an observed holiday in Delaware, Maryland, and Washington DC.  Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday.

All other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers: