Business days in Maryland and Washington DC are Monday through Friday from 7 a.m.-5 p.m. EST, excluding holidays. Ticket life is 12 full business days in Maryland and 15 business days in Washington DC after the day in which the ticket is transmitted. Tickets taken after hours and on holidays are treated as if they were taken the following business morning. The one call center will send the “expiration date” on each ticket which is when the ticket will be “locked” in Ticket Check.
Maryland tickets are considered ‘past due’ at 11:59 p.m. EST on the second full business day after the day in which the ticket is transmitted.
All Maryland ticket headers EXCEPT Designer will be accessible to status on Ticket Check. All Washington, DC ticket headers should be accessible to status on Ticket Check.
1 | Clear/No Conflict: Owner-member has reported that they have no underground facilities in the vicinity of the excavation or demolition. |
2 | Marked: Owner-member has reported that the excavation/demolition may proceed in a careful and prudent manner. |
3 | 24-hour delay – Member requested a 24-hour locate extension. |
4 | 48-hour delay – Member requested a 48-hour locate extension. |
5 | Not Complete/In Progress: Locator has spoken to excavator and they have agreed to this message. |
6 | Locate discrepancy. |
7 | Not Complete/In Progress: Dispute. |
8 | Utility Locator has not yet responded. |
9 | Marked up to privately owned utility. |
10/A | Incorrect work site mapping, insufficient information, and/or wrong address. |
1 | Clear/No Conflict. |
2 | Marked. |
3 | 24-hour delay – Member requested a 24-hour locate extension. |
4 | 48-hour delay – Member requested a 48-hour locate extension. |
5 | Not Complete/In Progress: Locator has spoken to the excavator and they have agreed to this message. |
6 | Locate discrepancy. |
7 | Not Complete/In Progress: Dispute. |
8 | Utility Locator has not yet responded. |
9 | Marked up to privately owned utility. |
10/A | Incorrect work site mapping, insufficient information, and/or wrong address. |