July 26 @ 8:00 am – 10:00 am Training sessions include the review of natural gas properties, the 811 laws in each of our jurisdictions, safe excavation techniques, escalation protocols, and a demonstration of a natural gas fire in our Pipetown training facility. In addition, we train the excavator on the benefit and use of WG’s Enhanced Positive Response information provided on every More Information >>
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WGL Damage Prevention & Properties of Natural Gas Training
July Damage Prevention & Safety Meeting
July 23 @ 9:00 am – 11:00 am
Presenter: TBD
Damage Prevention & Safety Meetings are typically held on the 4th Tuesday of the month and provide a forum for owner-members (utility-companies), locators, excavators, call center management, homeowners and all other damage prevention stakeholders to discuss topics related to safety and damage prevention. Each meeting provides a safety presentation from a guest speaker and lasts about 1.5 hours. More Information >>
Independence Day Closure
Independence Day is an observed holiday in Delaware, Maryland, and Washington DC. Only EMERGENCY TICKETS will be processed for response by the notified members on this holiday. All other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.
PLEASE NOTE: The day after Independence Day, July 5th, is also considered a Holiday in Maryland. Delaware and Washington DC are not effected by this.
EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:
- Maryland (Western Shore): 800-257-7777
- DC: 800-257-7777 or 202-265-7177
- Maryland (Eastern Shore): 800-441-8355
- Delaware: 800-282-8555
Tags: call center closings, holidays, Memorial Day
WGL Damage Prevention & Properties of Natural Gas Training
June 28 @ 8:00 am – 10:00 am Training sessions include the review of natural gas properties, the 811 laws in each of our jurisdictions, safe excavation techniques, escalation protocols, and a demonstration of a natural gas fire in our Pipetown training facility. In addition, we train the excavator on the benefit and use of WG’s Enhanced Positive Response information provided on every More Information >>
Tags: Damage Prevention Training, Natural Gas, WGL
June Damage Prevention & Safety Meeting
June 25 @ 9:00 am – 11:00 am
Presenter: Randy Carey (NPL)
Damage Prevention & Safety Meetings are typically held on the 4th Tuesday of the month and provide a forum for owner-members (utility-companies), locators, excavators, call center management, homeowners and all other damage prevention stakeholders to discuss topics related to safety and damage prevention. Each meeting provides a safety presentation from a guest speaker and lasts about 1.5 hours. More Information >>
2019
Holiday Ticket Processing Schedule
The below dates are not used when calculating the ticket’s Response Due By date based on service territory.
| January 1 | New Year’s Day |
| January 21 | Martin Luther King Jr. Day |
| February 12 | Lincoln’s Birthday (MD Only) |
| February 18 | Presidents Day |
| March 25 | Maryland Day (MD Only) |
| April 16 | Emancipation Day (DC Only) |
| April 19 | Good Friday (DE & MD Only) |
| May 27 | Memorial Day |
| July 4 | Independence Day |
| July 5 | Day after Independence Day (MD Only) |
| September 2 | Labor Day |
| September 12 | Defender’s Day (MD Only) |
| October 14 | Columbus Day |
| November 11 (Observed) | Veteran’s Day |
| November 28 | Thanksgiving Day |
| November 29 | Day After Thanksgiving (DE & MD Only) |
| December 24 | Christmas Eve (DE Only) |
| December 25 | Christmas Day |
| December 31 | New Years Eve (DE Only) |
