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Christmas Day is an observed holiday in Delaware, Maryland, and Washington DC. Only EMERGENCY TICKETS will be processed for response by the notified members on Wednesday, November 25th. All other ticket types can be processed via ITIC, the holiday will not be used when calculating ticket validity or expiration dates based on State and District laws.
PLEASE NOTE: Christmas Eve, Tuesday, December 24th is also an observed holiday in Delaware.

EMERGENCY LOCATE REQUESTS are processed for notified member response 24 hours a day, 7 days a week using the following numbers:

  • Maryland (Western Shore): 800-257-7777
  • DC: 800-257-7777 or 202-265-7177
  • Maryland (Eastern Shore): 800-441-8355
  • Delaware: 800-282-8555