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Before you dig, every dig. It's the law. 1.800.257.7777

Training and Safety

Miss Utility offers free ITIC training and Damage Prevention Seminars.


For ITIC training, a Miss Utility staff member will come to your site to review the ITIC application, rules and procedures with your staff. Length of training depends on the size and experience of the group. Please contact Dora Parks at 410-782-2026 or email at dora@missutility to discuss your ITIC training needs.


For Damage Prevention and Safety Training, a training team consisting of a Miss Utility representative and one or more facility owners will travel to your location of choice to discuss basic damage prevention principles as they apply to the region in which you are working. The training includes information as outlined below using a power point presentation. Handouts include educational materials and promotional items. Training typically lasts for 2 hours and includes time for questions and answers.


Contact Dora Parks at 410-782-2026 or dora@missutility to receive a request form to schedule your training event.

  • State Laws
  • Overview of the Maryland (Title 12) and DC (Title 34) Utility Laws
  • MDOT participation
  • Maryland State Damage Prevention Authority
  • Miss Utility Call Center Procedures & Services
  • Ticket  Processing
  • Internet Ticketing (ITIC)
  • Positive Response (Ticket Check)
  • Website Overview
  • Facility/Utility Clear Evidence (Communications, Gas/Pipelines, Water/Sewer, Electric)
  • Locating/Marking Guidelines
  • Utility Tolerance Zone
  • Safe Excavation Practices in and around Utilities
  • MOSH Protective System Requirements
  • Utility Damages

2014 QUARTERLY - DAMAGE PREVENTION & SAFE EXCAVATION TRAINING Schedule:

***Dates subject to change - confirm dates with Dora Parks at 410-782-2026***

Reservations for any training session is required. Educational and Promotional give-a-ways will be provided. Attendance Certificates will be issued. Light refreshments will be available.

QUARTERLY DAMAGE
PREVENTION TRAINING
Contact Dora Parks at
410-782-2026 or email,
dora@missutility.net
TO RESERVE YOUR SEAT(S)
EVENT DATE

THUR
3/27
TIME

9:00AM
TO
11:00AM
TRAINING ADDRESS
Miss Utility Call Center
7223 Parkway Drive
Conference/Training Room
Hanover, MD 21076
Anne Arundel County
TRAINING TEAM
Kevin Woolbright-WSSC
Mark Hamrick-Verizon
Dora Parks-Miss Utility
QUARTERLY DAMAGE
PREVENTION TRAINING
Contact Dora Parks at
410-782-2026 or email,
dora@missutility.net
TO RESERVE YOUR SEAT(S)
EVENT DATE

THUR
6/26
TIME

9:00AM
TO
11:00AM
TRAINING ADDRESS
Miss Utility Call Center
7223 Parkway Drive
Conference/Training Room
Hanover, MD 21076
Anne Arundel County
TRAINING TEAM
Kevin Woolbright-WSSC
Mark Hamrick-Verizon
Dora Parks-Miss Utility
QUARTERLY DAMAGE
PREVENTION TRAINING
Contact Dora Parks at
410-782-2026 or email,
dora@missutility.net
TO RESERVE YOUR SEAT(S)
EVENT DATE

THUR
9/25
TIME

7:30AM
TO
10:30AM
TRAINING ADDRESS
Miss Utility Call Center
7223 Parkway Drive
Conference/Training Room
Hanover, MD 21076
Anne Arundel County
TRAINING TEAM
Kevin Woolbright-WSSC
Mark Hamrick-Verizon
Dora Parks-Miss Utility
QUARTERLY DAMAGE
PREVENTION TRAINING
Contact Dora Parks at
410-782-2026 or email,
dora@missutility.net
TO RESERVE YOUR SEAT(S)
EVENT DATE

THUR
11/13
TIME

7:30AM
TO
10:30AM
TRAINING ADDRESS
Miss Utility Call Center
7223 Parkway Drive
Conference/Training Room
Hanover, MD 21076
Anne Arundel County
TRAINING TEAM
Kevin Woolbright-WSSC
Mark Hamrick-Verizon
Dora Parks-Miss Utility

Please contact Dora Parks, dparks@missutility.net to discuss your specific training requirements.

The following sites are available for your reference; they are various organizations that play a major role regarding safety in the excavating and One Call community. Miss Utility does not endorse any of the information you find outside of www.missutility.net:

CGA Common Ground Alliance
Maryland Occupational Safety and Health (MOSH)
OSHA
NUCA National Utility Contractors Association
NULCA National Utility Locating Contractors Association

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