Miss Utility7223 Parkway Drive, Suite 100
Hanover, MD 21076
1-800-257-7777
www.missutility.net

Introducing new call taking procedures for the State of Maryland:

Effective October 1, 2010, the Maryland Department of Transportation, its Administrations and the Maryland Transportation Authority shall become owner-members of Miss Utility.

The Call Center is required to ask callers working in Maryland questions regarding MDOT agency permits as follows:

    1. If the caller obtained a permit number due to proposed excavation being on MDOT State ROW or property.
    2. Provide the agency name that issued the permit number
    3. Provide the permit number.

The new Law includes the following major changes and additions:

  • A Maryland Underground Facilities Damage Prevention Authority will be formed as a stakeholder-run organization that has the ability to enforce the Miss Utility Law in the form of mandatory training or fines for violators. All nine members of this Authority must be approved by the Governor to serve staggered two-year terms. The makeup of this Authority will be as follows:
    • Two underground facility owners that are Maryland members of the Maryland/DC Subscribers Committee;
    • One from the Associated Utility Contractors of Maryland;
    • One from the Public Works Contractors Association of Maryland;
    • One from the One-Call Centers operating in the State;
    • One that represents the underground utility locator community selected by the Maryland members of the Maryland/DC Damage Prevention Committee;
    • One from the Maryland Association of Counties with experience in the field of underground utilities;
    • One from the Maryland Municipal League with experience in the field of underground utilities;
    • One person from the general public selected by the appointed and qualified members of the Authority.

  • Owner members will now have two full business days to respond to a Miss Utility ticket. For example, a locate request submitted on a Monday will require a member response by 11:59pm on a Wednesday.
  • Tickets will be good for 12 business days after the day on which the ticket is transmitted by the one-call system to an owner member.
  • An 18-inch “no mechanized equipment” zone will become a statewide requirement for excavations or demolitions, including Montgomery County.
  • Licensed architects, professional engineer, professional land surveyor and landscape architects will be able to process designer tickets for projects in the planning phase. Owner members will have 15 full business days to respond to designer tickets.

You may visit http://www.missutility.net/maryland/mdstatelaw.asp to read the new Law in its entirety.

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